Audit
The audit will be carried out by one of our auditors, who will contact you to make an appointment for the first audit visit.

Planning, Phases, and Procedures
First audit visit
We will plan a convenient time and location with you for the audit to take place. He or she may request you to submit documentation that we must assess before this first visit.
Normally, you will receive a confirmation of the arrival date and time of our auditor, his/her name and the planning of the visit, a so-called audit plan. The audit plan also indicates what kind of documents and which persons need to be available during the audit.
Unannounced visit
Please note that some standard owners dictate that unannounced audits must be done. If this is relevant, this will be clearly mentioned in your contract. We may also conduct an unannounced audits when we suspect that our certification statement may be in question, e.g. in the event of complaints or if we suspect serious non-compliance.
